Melett, a leading supplier of precision-engineered turbochargers and components for the automotive aftermarket, has strengthened its customer service team with the appointment of Brandi Leigh Ellison as Customer Account Coordinator.

Brandi brings several years of hands-on experience in diesel engine parts and customer account management. In her new role, she will be responsible for processing and managing customer orders, responding to enquiries by phone and email, and supporting the wider team in delivering the high-quality service Melett is known for. Her experience in supporting automotive workshop operations gives her valuable insight into customer needs.

Commenting on her new role, Ellison said: “What attracted me to Melett was the great working environment and the people. I’ve interacted with the team over the years and always had positive experiences. I also saw this as a chance to grow professionally and take on a new challenge.”

She added: “It’s a change from my previous role, so I’m currently focused on learning Melett’s systems and ways of working, but I’m really enjoying it. Everyone has been incredibly supportive and welcoming. I’m excited about what’s ahead.”

Outside of work, Brandi considers her proudest achievement to be her role as a mother to two daughters and a son, a role she says has taught her resilience, patience, and adaptability.

Donna Hensley, Melett North America, Country Manager at Melett, commented: “We’re delighted to welcome Brandi to the Melett team. Her previous experience and strong customer service approach are already making a positive impact. She shares our values of putting the customer first and is a great fit for our team-focused culture.”